What area do you service? We service the following cities: Albany, Antioch, Alamo, Bay Point, Benicia, Berkeley, Blackhawk, Clayton, Concord, Danville, Diablo, El Cerrito, Emeryville, Hercules, Lafayette, Martinez, Moraga, Oakland, Orinda, Pacheco, Piedmont, Pinole, Pittsburg, Pleasant Hill, Pleasanton, Rodeo, San Ramon, and Walnut Creek.  Or any City within 25 miles of Concord, Ca. Why do you no longer host parties? As much as I love being part of all the excitement, my personal obligations are being neglected. However, I know how much work goes into orchestrating an event.  If you must hire me to host a party for you, please give me a call 925-408-6627 and I will see what I could do to accommodate you. What should the children wear to the party? Although not necessary, it is suggested that girls wear a leotard or swimsuit to facilitate costume dressing in a group setting.  For our Twinkle Toes and Pixie Dust parties, I would recommend that the girls were tights.  And for the Spa party, it is recommended that the guests were light clothing to wear under their robes.  Boys may put on costumes over their clothes. Delivery /Pickup Times Deliveries & Pickup are made on weekday afternoon or evenings only.  Why don’t you have parties recommended for 3 years and under? We provide many accessories that contain small parts and are not appropriate for children 3 years and under.  Our inventory includes breakable china and delicate linen that is not child safe or suitable – especially for the little adventurers.  Because you work with children, do you have a privacy policy? Social Butterfly promises to adhere to the highest ethical standards in safeguarding any information received from persons age 16 or under (“children”).  Social Butterfly does not rent or sell customer information, including any information, which may be provided by children, to outside marketers. All photos used are for promotional purposes only and will not identify the child’s age, residence or name. What do I need to do for a successful party?   a. Provide a safe and clean area for dress-up, and all activities.   b. Provide a gathering place for parents of the guests who wish to stay   c. Provide a smoke-free environment   d. Please be sure that dogs/cats are kept clear from the party area May use your equipment to hold a party outdoors? It is okay to host any of our parties outdoors, with the exception of Pop Star Diva and Rock with Hannah.  The yard must be grassy and free of thorny bushes, mud or standing water. We request that you do not water your lawn the day prior to the party or the morning of the party to protect the costumes and linen. If we purchase your setup service, how much time do you need ? Setup takes approximately 1.5 hours and will be done at the time of delivery. How far in advance do I need to reserve my party date? It is best to reserve your date as far in advance as possible. We generally reserve dates as much as 90 days out.  What happens if I have to cancel my party? Once a deposit has been paid, parties may only be postponed.  We will gladly work with you to find an alternate party date for your consideration, based on availability.  If you choose to cancel our services for any reason, your deposit is non-refundable.